Job Purpose

• The purpose of this role is to develop the Winpart/Autofast Department’s business in line with the CFAO Mobility Kenya and the Group business strategy. The ideal candidate will focus on the Aftermarket business with the four pillars which include IAM Parts, Battery, Lubricants and Tyres.
• The direct reportees to the role include Sales/Stores Manager – Winpart and Service Manager – Autofast.
• The ideal candidate will interact with Internal Customers and team members, Winpart Suppliers, Customers, Authorized repairers, Certified garages, Franchisee.

Main Responsibilities of the Job

Managerial & Technical Responsibilities

• Leading and developing the activity of the subsidiary’s Winpart department through 3 sales channels:
  • Direct sales to: B2B customers (fleet, parts jobbers, garages) from dedicated Winpart sales outlets.
  • Multi-brand rapid service offer under Autofast brand Stand alone center franchised centers with 1 specific partner
  • Indirect sales by supplying network of certified garages (Team Toyota) and others
• Ensure the development of the Winpart brand portfolio of around 15 suppliers. He/she will be responsible for:
• Manage, recruit, and organise a team for direct sales, indirect sales channels and stock management
• Develop and monitor the turnover and profitability (P&L) of the department
• Develop the sales force and the animators per sales channel
• Be the reference for the dedicated distribution networks
• Build and animate the 4 sales channels according to their specificities and plan commercial animations.
• Manage the stock and restocking
• Develop the offer and expand the range

Main activities of the Job

Sales & Marketing

• Prepares and coordinates the budget and marketing plan for his/her area of responsibility.
• Has responsibility for sales development initiatives, the customer portfolio and business coordination.
• Analyses competitors and market potential
• Ensures the relationship by sales channels (partner garages, franchisees)
• Analyses sales figures (turnover, gross margin, market share, etc.) and propose promotions and sales development campaigns
• Establish rate proposals and responds to tender invitations from companies and government departments

Management

• Hires, organises, and implements teams, and develops them to ensure delivery of optimum customer service
• Coordinates the Spare Parts teams
• Organises team training in conjunction with head office and manufacturers
• Prepares team training plans in conjunction with his/her line managers
• Develop and manage relationship of all stakeholders (customers, head office, suppliers, other department)

Procurement and Parts Storage

• Manages procurement process in conjunction with suppliers and central purchase office
• Has responsibility for preparing stock orders
• Organises and prepares the spare parts stock’s permanent and general inventory
• Ensures stock quality and stock rotation

Reporting

• Manages order flow: replenishment, stock, and deliveries
• Optimizes operational costs, monitors budget and prepare monthly reports (for subsidiary, head office and/or Winpart suppliers).

Quality

• Ensures full application of internal compliance rules for his/her area of responsibility
• Ensures optimum health, safety and working conditions, as well as full application of Group environmental standards within his/her area of responsibility

Knowledge, Skills & Experience

Minimum level of academic and professional qualification required to perform effectively in the role

• Bachelor’s degree in business, engineering, or related field from a recognised institution.
• Post graduate degree/Diploma will be an added advantage.
• At least ten years Solid professional experience in the aftermarket, particularly in the field of IAM spare parts.
• Management of a distribution network (garage, quick service)
• Team management
• Stock and procurement management
• Sales and marketing management
• Automotive skills (Technical/repair)