Reporting to the Workspace Automation Lead, the position holder will bring continuous improvements/efficiencies to the business processes by utilizing software engineering tools and various innovative techniques, and/or reusing existing solutions by means of automation, reducing system design complexity, reducing incident response/resolution times, simplifying the support and customer experience.

The main duties are:

• Agile ways of working, including the use of tools such as Jira & Confluence
• Work as a Squad Member in the domain of expertise, to maximize Squad performance by sharing expertise with Squad members and working cross-functionally with other squads/teams.
• Responsible for building, maintaining and supporting high-performance, fault-tolerant, scalable and distributed systems.
• Responsible for application development to ensure applications fit within the infrastructure with scalability, reliability and security designed and implemented from the onset.
• Responsible for establishing and improving team processes and workflows to maximize efficiency and productivity of people and systems.
• Responsible for reviewing  cloud technologies and defining digital transformation models and roadmaps for the digital workspace domain.
• Lead in automation of infrastructure at massive scale to support scaling of digital services.
• Professional experience in building robust data pipelines using ETL tools

RESPONSIBILITIES

• Plan, design and implement data analytics or digital solutions across Digital Workspace
• Work with relevant stakeholders to gather, understand and define requirements for improvement.
• Analyze requirements, identify required work and estimate development tasks.
• Collaborate with other engineers, managers and Business teams to develop innovative solutions with a target to reduce repetitive tasks or processes through automation.
• Participate in agile teams to build operational efficiencies and improve Digital workspace customer experience.
• Work closely with respective teams to test and confirm the developed solutions meet a satisfactory user journey.
• Document digital Workspace designs and solutions being developed to address operational needs.
• Plan, design and implement monitoring requirements for all Digital Workspace systems.
• Evolve user systems to cloud native and collaborate in testing and implementation to ensure set requirements and standards are achieved.
• Implement and enhance security designs for all Digital workspace systems

QUALIFICATIONS

• Degree in  Electrical & Electronics/ Telecommunications/Computer Science or IT Related courses
• Agile Methodology
• Application & Web Development (Reporting and Visualization Tools)
• Cloud Computing AWS, O365.
• Cyber Security Basics
• Data Analytics
• DevOps
• Network Technologies
• Problem solving skills