Source: US News Careers

Ever felt caught off guard when your boss gave you some criticism? If you’re like a lot of people, negative feedback can be rough to hear, and you might get defensive or upset or shut down. But those reactions, while understandable, won’t serve as you nearly as well as responding calmly and professionally – even in the face of the toughest feedback. Here’s how to do it:

1.First and foremost, get clear in your head that criticism – is something that will help you.
After all, think about what would happen if your employer never gave you feedback: You’d stagnate in your job instead of grow professionally, and you’d be less likely to get better and better at what you do. And without feedback, you could become totally unaware of serious issues that could impact your career progression or reputation and even get you fired in some cases. (That last one especially matters! Even if you ultimately disagree with the feedback, it’s crucial to understand your manager’s perspective so that you can make better decisions for yourself.)

In fact, the more you can train yourself to actively want feedback – to seek it out and to welcome it when it comes – the better you’re likely to do in your career, and the more people will probably like working with you.

2. Don’t react right away.
Too often, people’s first instinct when hearing critical feedback is to defend themselves – to explain why their manager’s assessment is wrong or why there were extenuating circumstances or simply to disagree.

It’s certainly possible that your manager is wrong or that special circumstances were in play – but it’s not helpful to leap straight there. If you do, you’ll make it harder for yourself to truly hear and process the feedback, and you’re more likely to come across as defensive rather than open to input. Instead, focus at first on just listening.

3. Actively show that you’re open to the feedback.
Giving critical feedback is hard, and many managers are nervous when they do it. The more you show that you are open to the conversation, the easier it will go for both of you – and the more likely you are to draw out additional useful information.

If you simply absorb the input in silence, your manager might not have any idea what you’re thinking or whether you’re angry or upset or you disagree. Instead, try saying something like: “I really appreciate you telling me this. I didn’t realize this was a problem, and I’m grateful that you raised it.”

Note that you’re not even agreeing with the feedback here – you’re simply demonstrating that you don’t have your guard up and that you welcome the conversation. And now you’re having a discussion that’s more about collaborative problem-solving than one-way criticism.

4. Share relevant information.
At this point, you might realize you have information or perspective that your manager doesn’t, and which might impact her assessment if she knew it. It’s reasonable to mention, for example, that the reason a report was late was because you were waiting on information from someone who was out sick, or that you didn’t put as much energy into project X because the CEO told you to focus exclusively on project Y.

Most managers want to know that kind of thing, and it’s fine to say: “You’re right that I didn’t put a lot of energy into project X. I had thought that project Y was a higher priority and so I was keeping my focus there. Was that the wrong call to make?”

As long as you’re actively demonstrating openness to your manager’s message, it shouldn’t come across as defensive to share information that might change her assessment.

5. Ask for time to process the feedback if you need to.
Sometimes it’s tough to absorb critical feedback on the spot or to figure out how you want to respond. If that’s the case, it’s fine to say something like: “I really appreciate you telling me this. Would it be OK if I took some time to think about this and then circled back to you in a few days with my thoughts?”

Of course, then make sure that you really do circle back. At that point, the onus will be on you to raise the topic again. If you don’t, you’ll look like you’re shirking a tough conversation or not taking it seriously.

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“I do not know how to write a good CV….” is what 85% of entry level candidates reveal. With the current tough job market, a perfect CV is necessary for a candidate to land a job. If you have trouble structuring your CV and landing a job, have a look at this sample:

Sample CV for an entry level Banking job

Entry Level Banking Job Seeker
P. O. Box 558- 00100 Nairobi
Tel: 0788 888999
Email: [email protected]

Profile Summary
As a Finance professional currently undertaking my Bachelors of Commerce at university of ABC, I have am currently working as an SME Banker with more experience from an internship with a micro finance institute.

This experience has enabled me to develop not only specific experience related to the banking industry but also valuable skills in this dynamic sector.

Presently seeking a position in your bank where I can bring immediate value and develop my current skill set further.

Personal Details
Date of Birth: 30th February 1989
Marital Status: Single

Educational And Professional Qualification

  • Bachelor of Commerce (Business Administration and Microfinance), ongoing, University of ABC
  • Diploma in Banking, XYZ College 2011
  • Kenya Certificate of Secondary Education, TTT High School, Grade B+

Professional Profile

  • Experience in Marketing of loans and analyzing respective financial needs for individual clients
  • Sound knowledge of credit and financial products
  • Huge knowledge of bank and sales procedures
  • Ability to interpret financial requirement for retail clients
  • Ability to work according to client expectations
  • Ability to work independently, meet deadlines and obtain results
  • Good interpersonal and communication skills.
  • Proficient in completing all work according to deadline
  • Proficient in Ms-Word, Excel, Power point, Publisher, Outlook ,Access, Internet, basic installation &maintenance
  • Detail oriented and flexible

Work Experience
SME Banker
ABC Bank, November 2014 – To date

Duties and Responsibilities

  • Managing own sales production performance and implementing corrective actions to achieve target objectives;
  • Proactively driving sales through a combination of advertising, customer referrals and viral marketing (word of mouth).
  • Contributing to the profitability of the branch by meeting individual sales targets set by management;
  • Effectively achieving set sales targets by actively and proactively identifying of opportunities;
  • Attending the daily planning and review meetings.
  • Ensuring compliance by branches with ABC Bank standards and regulatory requirements pertaining to Money
  • Laundering and Know-Your-Customer (KYC) policies.
  • Embed process for Suspicious Activity/Transaction Reporting or escalation in the portfolio branches/units.

Teller Intern
EFG Micro Finance Institute, January 2014 – April 2014

Duties and Responsibilities

  • Assisted customers in transacting.
  • Performed due-diligence on documentation and KYC (know your customer) checks before payment of cash to customers
  • Prepared deposit slips for the daily banking of cash
  • Reconciled cash in hand and system entries as well as daily reporting.
    Prepared requests for working float funding from the Accountant via the branch supervisor

Achievements:

  • Managed to have an availability of float at all times
  • I was voted best employee of the year for giving quality service to clients proven by minimal customer complaints

Interest And Hobbies

  • Reading industry publications concerning the banking industry
  • Traveling to new places in search of new ideas

Referees

Please feel free to contact the under mentioned in regard to my competence, work ethic, performance and / or any other aspect with respect to me:

Referee A
Position
Company
Tel:
Email

Referee B
Position
Company
Tel:

How long should my CV be?” This is a question that has been pondered for years by jobseekers and is still a cause of debate across the recruitment industry. Although there is no single, definitive rule, the general consensus is that you should try to keep it as close to two pages as you can.

This can be difficult to achieve, especially when you have years of experience you want to show the prospective employer. So, to create an interview-winning CV, it’s vital that you understand the importance of CV length and theWhy is brevity important?

To understand how the length of your CV affects your ability to land job interviews, you have to look at it from the point of view of the recruiters. The average recruiter can easily sift through hundreds of CVs a day, so they simply don’t have time to read anything too lengthy. Your document, therefore, needs to be short and sharp to get your message across quickly.

Your CV is like a piece of marketing material that advertises your services to potential employers. You need to ensure that it connects with its audience and tells your story without boring them.

Pare back older roles

One of the easiest ways to shorten a drawn-out CV is to cut descriptions of your older roles to a brief summary. Recruiters do not need to know about what you did 10 years ago in great detail, so there’s no need to go into it. Your recent roles should contain the most detail to highlight the value you can bring to a new employer, but older roles are really just included to show your career path and background. If you’ve got a lot of experience, you can simply list your oldest roles to save space.

Filter out irrelevant details

If you have a broad skill set and lots of career achievements then it’s only natural that you will try to cram them in to make a big impression. However, many jobs will actually call for a very niche set of skills, making some of your attributes surplus to requirement.

Take a good look through the job adverts that you are applying to, and find out what the most sought-after requirements are – if you find that your CV includes a lot of skills or experience that are not being asked for, then you can cut those areas down or remove them from your CV altogether.

If you are applying for a broad range of roles, then it’s OK to have more than one CV, with each tailored towards a particular niche in your industry.

Avoid cliches

The use of cliches is unfortunately quite common in CVs and hugely disliked by employers. Typical expressions include “works well in a team or individually” and “go-getter with an entrepreneurial mind set”. The reason they are so disliked is that they don’t actually tell the reader much about you and they are often not backed up with any proof. Instead of writing “excellent team leader”, give examples of occasions where you have led teams and highlight details of the results. This way you can prove that you’re an excellent team leader without wasting valuable space on meaningless and overused phrases.

Don’t waste space with personal details

The only personal details that need to be on your CV are name, phone number, email address and rough geographic location – using minimal space at the top of your CV. Recruiters just need to be able to contact you and know roughly where you can commute to – prior to interview, they don’t need to know things like your date of birth and full postal address.

You should only include hobbies and interests if they are relevant to the roles you are applying for or if you have any major achievements that might impress potential employers. If you do include interests, keep the section very brief and at the bottom of your CV.

Credit : theguardian.com

Whether on an application form or at interview, the question “why do you want to work here?” is one that you will undoubtedly encounter in any job hunt.

Every employer needs to know that you really want to work for them; a new recruit who is enthusiastic about their company will work harder, be more productive and ultimately stay longer.

While it seems like a fairly innocuous question, “why do you want to work here?” can be difficult to answer really well; it’s easy for a reply to be too short or generic.

Here are some pointers for making your answer stand out from the crowd:

Research

As with many aspects of the job hunt, the key to success lies in thorough research. While the company’s homepage is a great place to start, you’ll need to go beyond basic facts and figures to really impress.

Look for news articles about the company – what recent successes and challenges have they faced? Has there been anything in the press about the industries they work in? Search to see if the company has a YouTube channel; if so watch some of their recent videos and see what information you can glean. Sites like Glass Door and The Job Crowd provide great insights into a company’s culture.

Avoid simply regurgitating everything you have read. Your potential employer will want to know that you have taken the time to research their organisation, digested and understood your findings.

For example, if a company describes its culture as progressive, don’t say: “I like the progressive culture of the company.” Instead, say: “At company X, you aren’t afraid to try new ways of doing things and always strive to stay ahead of your competitors. That’s something I really admire.”

Topics to talk about and ones to avoid

There are five main topics that you can talk about when answering the question “why do you want to work here?”:

What the organisation actually does – the product/service it provides and what interests you about it.

The organisation’s culture – what it’s really like to work there.

The organisation’s recent successes and the challenges they face.

The philosophy and mission behind the organisation.

The training and development they offer.

Rather than spreading your efforts too thinly and reeling off every possible reason you can think of for wanting to work there, focus on two or three of these topics and go into more detail.

There are several things that you definitely shouldn’t talk about when answering the “why here” question. Anything to do with how fantastic the salary, commission or holiday entitlement is – in the majority of cases – are off the menu; it paints the picture of someone who is more interested in the perks than the organisation.

If on researching a company you are struggling to find anything that piques your interest, it could be time to look elsewhere. Remember that finding a job is a two-way process; as well as the company needing to find out if you are right for them, you must also assess if they are right for you.

Taking your answer from average to outstanding

Once you have some solid answers for why you want to work at a company, it’s time to take your answer to the next level by adding your reasoning.

Giving reasons adds credibility to your answer and is an excellent chance to show off, albeit it in a subtle way, about what a fantastic candidate you are. Remember that your application and interview are personal sales pitches – you must weave into every answer why the potential employer should choose you.

Continuing with the example above, rather than simply saying you admire a company because it strives to find new ways of doing things, you should also talk about how your skills or preferences match this philosophy.

For example, you might say: “Through interning at company X and fundraising for charity Y, I developed the ability to think of innovative and cost-effective solutions to problems. I know that your company values the ability to find new ways of doing things, so this is one of the reasons I think I would be a great fit for you.”

It’s this reflection on what you’ve researched, and your ability to match up the company’s needs and ideals to your own skills and preferences, that will truly impress.

A recruiter can be your short cut into a new job. With a good understanding of industry trends – and insider knowledge of that particular employer’s preferences and needs – a recruiter will be briefed to find exactly the right candidate with a specific set of skills, experience and qualities. To even be considered for the role, you need to make sure that your CV hits the right notes with them.

Recruiters can be generalists working in a number of sectors or headhunters specialising in one, but there are a few pet hates they all share. Avoid these and you’ll be giving yourself a better chance of getting into the yes pile each time.

Functional or quirky formats

Functional (or skills-format CVs) are often recommended for career changers, or those who have taken a break in their careers. These layouts typically have an enhanced skills section at the beginning of the CV, with a brief work history following.

But recruiters generally hate these layouts. Roseanne Stockton of Nu-Recruit and Chester Businesswoman of the Year 2013, says: “Unless you’re going for a quirky/design led job, use a traditional style as it makes the task of sifting so much easier.”

Think about layout from a recruiter’s point of view. A recruiter will be looking for similar experience or a solid employment record to prove your ability to do the job. This is most easily achieved in a traditional chronological format, where job titles and employer details are prominent, and achievements and career progression are in context.

Lack of relevance

Zena Everett, director and career coach at Second Careers and career guru at Mumsnet, has researched how headhunters, recruiters, employers and HR professionals screen CVs. She found that they all – without exception – looked first at the most recent work experience and job title. These must be relevant for the CV to get a second look in a competitive job market.

For recruiters to put you forward to an employer, they need to see that your background matches the role. A simple way to ensure that you’re giving your CV the best possible chance is to search the job description for key criteria, then make sure you include relevant details on your CV that show you’re a good match. Remember to quantify your achievements and be specific about how and where you added value to an employer.

Relevancy also means using the right keywords. This is especially important if you’re applying online, where your CV might be automatically filtered at the initial stage of the recruitment process. Check that you’re using appropriate terminology for job titles, skills, responsibilities and achievements. If the job description is short on keywords, look at a range of similar roles to get an idea of what’s commonly required.

If you’re aiming to change career, make sure your CV supports your new goals. Learn to extract the most relevant details from previous experience, minimising what’s not relevant. You may also need to tweak job titles to more closely reflect the job you aspire to. Don’t just rely on recruiters in your job search: networking, voluntary work or side projects are other good strategies for career changers.

An unclear focus

At the higher end of the job market, it’s essential to have a clear career goal, advises Zena. Headhunters are interested in people who know what they want next in their career, but who aren’t desperate to move at all costs. She says: “If you want to be headhunted, position yourself as a passive candidate. You will move for the right role, but aren’t actively on the market.”

A weak profile

Cliche and fluff (phrases such as “innovative problem-solver”, “dynamic individual”, etc) can detract from an otherwise strong CV, says Zena, while a strong initial statement can improve a weak one: “A personal statement should summarise what the candidate has done in the past, what they want to do next and the skills/knowledge/experience that bridges the two.” Aim for a brief, factual snapshot, backing it up with examples in the rest of your CV.

Missing, inaccurate or hard-to-find information

When recruiters are dealing with hundreds of CVs, the time they can allot to each is severely limited. Don’t imagine that they will be settling down to study yours in order to work out where to place you. Instead, they’re briefed to find candidates for a particular role, so make the key details clear and easy to find. Check before you submit your CV that it can pass a “five-second” test: is it obvious from a quick scan what role you’re applying for? Have you included relevant keywords and factual evidence to support your application?

Don’t make a recruiter have to work to piece together information. Roseanne says that dates are often forgotten, but are essential. Give the months and year of employment – not just the year.

It sounds obvious, but spelling and grammar errors can also get your CV discounted, she says. Keep your CV to two pages and clarify any unusual jargon or terminology.

Generic cover letters

“More candidates get knocked back by having generic cover notes than CVs, as they show you haven’t read the job spec,” warns Roseanne. Make sure yours is relevant and brief, showing how you match the role requirements. Make it the body of the email, attaching your CV as a Word document.

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A few months ago, a former co-worker, someone I hired and used to manage, in fact, reached out to me and asked if I’d serve as a job reference for her. Of course I said yes. She was a terrific hire and I would’ve brought her with me to my new company if given the opportunity. Soon after I agreed to provide a glowing reference, the hiring manager contacted me; we set up a time to speak the following day.

A couple of weeks went by and then another—I wasn’t counting, but I know some time passed before it occurred to me that she’d never let me know “how the rest of this progresses,” as she’d promised to do. Her social media account strongly suggested that she was happily engrossed in her job, no word of anything new, and I wondered if maybe she didn’t get the other position. If so, it was understandable that she hadn’t gotten in touch with me—or was it?

I wanted to give her the benefit of the doubt, figuring it would be kind of crappy for her to email me to let me know that the position was offered to someone else, but I was too curious to let it go. Plus, I thought, when would I hear from her again? When she needed another reference? The thought was unsettling, but I tried not to let it taint my opinion of her as a smart, professional woman.

When I followed up, she said she “forgot to share the news.” It turns out that she’d gotten an offer but turned it down on account of the position being more junior than she initially realized. “Thank you, thank you for the recommendation!” she wrote before saying something about making things work at her current company for the time being.

My job was literally done, and I guess I appreciated the belated thanks, but for weeks afterward I couldn’t help feeling used. I tried to talk myself out of it. After all, it really wasn’t that big a deal that she’d failed to keep me in the loop, right? Wrong. I reached out to Muse Career Coach and founder of Parachute Coaching, Lauren Laitin, who was adamant that “there’s no question,” about how this should’ve played out (radio silence, not surprisingly, not a part of it). Laitin says the onus is on the candidate to “say thank you and tell him or her that you’ll follow up once you learn more, and then say thank you again” as soon as he knows the employer’s been in touch with the reference.

Laitin goes on to say that, “Depending on the level of job, a candidate might even send flowers or a bottle of wine or simply a thank you note.” In my case, a thank you note would’ve sufficed. If you’re a job seeker, no need to go broke sending gifts to the people. Not only did I not receive a thank you (email or handwritten note), I was left in the dark about whether or not she’d gotten the job she was so excited about. According to Laitin, “Whether the position was offered or not, the candidate should follow up to alert the reference. It’s also an opportunity for the person providing the reference to offer his or her assistance again in the future. So it’s a win-win.” I’m pretty certain that I would’ve felt a lot better had I heard from her first.

Although I respect the fact that everyone is busy and that emailing a reference after a long job search isn’t your top priority, you miss the mark when you completely fail to follow up. After all, this person did you a favor. It’s not enough to know how to ask someone to be a reference: You need to know what to do after the fact.

Think about it, you reach out to the hiring manager after an interview, and hopefully you’re in the habit of extending a thank you to networking contacts who introduce you to someone in their network. So now, in case you didn’t know, you’ll want to add this to your list: Making sure to thank your references and keeping them updated on your job-search progress. It’s not only polite, but it’s in your own best interest if you want to ask them again in the future.

Credit : themuse.com

There’s nothing like that hallelujah moment when the perfect job posting makes its way to you. You eagerly scroll through the details, while picturing your shiny new desk and awesome new colleagues.

But wait (and cue the record scratch sound)—you don’t quite meet the required qualifications. You know you’ve got what it takes, but your resume tells a different story.

Whether you’re making a career change or just pushing yourself to the next level, there are plenty of times you may find yourself applying to a position you don’t fully align with. Here’s the good news, though: There are plenty of ways to paint a picture of yourself as a qualified candidate. Besides the obvious—tailoring your resume, submitting an unforgettable cover letter, really explaining in the interview why they should hire you—here are five tricks that will make the hiring manager excited to learn more about you.

1. Use Your Connections—or Make Some

A connection is how Christine Wilson, founder and CEO of MtoM Consulting, ended up hiring a financial analyst as a social media strategist for her agency’s hospitality accounts. Turns out, this number cruncher had been open with his employer, a real estate holding company, about his aspiration to move into a more creative field. So, his boss helped him make a professional shift by recommending him to Wilson.

As Wilson explains, “Getting a referral from someone who has a lot of respect and credibility can make a world of difference.”

Even if you’re not making a major career change, having that personal connection will make it more likely that a hiring manager will be willing to chat despite a few missing qualifications. If she already trusts you—or someone she trusts trusts you—she can feel more confident taking a bit of a risk.

Just make sure to make it as easy as possible for that person to recommend you. Besides being a great employee, this means having some easy materials—such as a resume in tip-top shape or a sharp personal website—that the person referring you can send along to his or her contacts.

If you don’t have a connection, well, now’s the time to start building some! Reach out to recruiters and ask if you could chat about how your qualifications might fit into roles you’re looking for, ask your existing networks if they know anyone relevant they could introduce you to, or cold email someone from the organization you’re hoping to get into asking for an informational interview. Don’t ask for the job outright, but start by building a relationship and see where that takes you.

2. Look Beyond the Obvious Skills and Experience

Despite that daunting list of specific qualifications, unique functions of your current job (or previous roles) may translate really well into the one you want even if they aren’t listed in the job description. These are called “additive skills,” career expert Sara McCord explains, and they are “something unique that you bring to the table—in addition to everything that’s expected.”

“Think about it,” McCord says, “If you’re slightly underqualified, there’s a reason why. If you spent the first two years of your career in a different sector, you bring experience from that industry.” So instead of shying away from the skills and experiences that make you different than the desired profile, find ways to spin them to your advantage!

Or, maybe a casual hobby has given you the real expertise the company is looking for, even though it’s not something you’ve been paid to do before. For example, the financial analyst Wilson hired had a talent for taking amazing photos of his adventures and had the Instagram posts (and following) to prove it. Wilson explains, “Because he used his personal work to show us that he could do what we needed, I was far less concerned that he never had a day on the job we were hiring him for. We can help him build a lot skills, but he already has an eye for the visual, and that’s something we can’t teach.”

Another awesome addition to your resume (that job seekers often overlook!) is volunteering. According to the 2016 Deloitte Impact Survey, 85% of hiring influencers are willing to overlook resume pitfalls when an employee includes volunteering on a resume—but only 30% of resumes include volunteering!

Long story short, you may have more to bring to the table than the full-time positions you’ve been paid to do, and it’s your job to show hiring managers why what you’re bringing is exactly what they’re looking for.

3. Get Their Pain—and Show You Can Solve It

To show employers you really mean business, invest your time in their business. Putting the effort into doing work on the company’s behalf during the interview process reflects your passion and gives a sneak peek into how you could benefit the organization.

Start by doing a deep dive into the company’s online presence, keeping tabs on the key players in the news, and chatting with anyone you know who works there to identify pain points or growth opportunities—things that are holding the organization back now that you think you could help it do better. Then, rather than a typical cover letter, write a “pain letter,” outlining what you see as one of the team’s biggest problems and the solutions you would bring to the table if hired. This reinforces that you’ve done your homework and are excited about hitting the ground running.

Or, take it up a notch and do a pre-interview project that showcases your abilities in a splashier way. For example, when Nina Mufleh was hoping to get a job at Airbnb, she created a thorough report on the global tourism market with recommendations on where the company should focus next. Not only did she clearly spend time on the work, but her passion for the company and desire to contribute was infused throughout the content.

There are so many directions you could take this: prototyping a redesign of a mobile app that solves usability issues, outlining a content marketing plan that you think could help a company grow its audience, providing potential solutions to pain points in a company’s customer service experience, or anything else you feel like you bring to the table.

But whatever you do, you should consider publishing your project online, using a simple website building platform like Squarespace. Even if you don’t get the job, sharing your impressive work with the world is likely to help your personal brand (and maybe even attract other hiring managers). Mufleh, for example, shared that while her project did get her an interview with Airbnb, the ultimate value was much bigger, driving 445,000+ visits to the project website, 14,000+ LinkedIn profile views, and interviews with dozens of other high-impact companies.

4. Make Your Online Presence Shine

One place that hiring managers might go if they’re intrigued but uncertain about you? The internet. So you should make sure your online presence represents the person you want them to think you are.

Just like you tailor your cover letter and resume, you can tailor your online presence. For example, creating a personal website brings your career story to life and connects the dots for a potential employer as to why you’d be the right fit. According to Aliza Licht, founder and President of LEAVE YOUR MARK LLC and author of Leave Your Mark: Land Your Dream Job. Kill It in Your Career. Rock Social Media, “A personal website is really the new resume. Of course, you should have a good LinkedIn profile that’s filled out to perfection. But a website—especially in a visual industry—is where you can share your work and park everything you have done.”

Plus, with a sleek site, you’ll look professional and legit. Unless you’re a developer, use a service like Squarespace to make a stunning site without a lick of coding knowledge. Start small with a single-page site and continue to enhance it over time.

Employers are also likely to scope out your social media profiles, so be sure that what you post enhances their perception of you. This can be as simple as making sure you’re not just posting pics of your lunch, but also sharing links to relevant industry articles or opinions on what’s happening in your field.

5. Show Your Passion

From the very first email correspondence to that final interview, if you’re really passionate about the position and the company, make sure you show it! When hiring managers can feel your excitement, they’ll be more excited to continue the conversation with you over more qualified (but less enthused) candidates.

Kristy Nittskoff, a recruiting expert and founder of Talent-Savvy, recalls making an unconventional hire when she worked at a startup. A woman with 15 years of experience in education wanted to join the team as a database developer. She took courses on the side, and her motivation to dive right in was clear.

“We weren’t necessarily looking for a junior database developer, but she wanted it so bad, had the right personality, and enough of the groundwork in place, so we decided to give it a shot.”

In short: Be genuine, be excited, and learn some ways to show off your passion without coming off too strong.

Finally, remember that if you try all of these tricks but don’t get an offer, sometimes it’s not you, it’s them.

No matter how well you clicked, how eager you are to learn, or how spot-on your skills are, Nittskoff says that some companies just don’t have the resources or structure to invest in someone who needs more training, coaching, and mentorship than they can provide. But don’t let it get you down. Look for other places where you can take your skills and grow, and make sure to stay in touch to evolve the relationship as you evolve in your career.

Credit : themuse.com

George Costanza once said, “It’s not a lie if you believe it.” That may be decent advice when trying to calm your nerves or rationalize an embellishment, but when you’re looking for a job, a lie can leave you unemployed and living with your parents.

First impressions are critical during a job hunt. Seven in 10 employers spend fewer than five minutes reviewing a resume, according to a recent survey from CareerBuilder. In fact, half of employers spend fewer than two minutes reviewing the document that could determine your financial future. In order to make a strong impression, many applicants feel the need to lie on their resumes.

More than half of the employers in the survey have caught a lie on a resume, including an applicant claiming to be a former CEO of the company he was applying at, and one applicant claiming to be a Nobel Prize winner. Making matters worse, most hiring managers are willing to overlook a lack of qualifications to some degree, but if they find a blatant lie on your resume, kiss your chances goodbye.

“Job seekers have the unenviable challenge of grabbing – and holding – a hiring manager’s attention long enough to make a strong impression,” said Rosemary Haefner, chief human resources officer at CareerBuilder, in a press release. “Embellishing your resume to achieve this, however, can ultimately backfire. Most hiring managers are willing to consider candidates who do not meet 100 percent of the qualifications. Job seekers can increase their chances for consideration by proving past achievements that exemplify an ability to learn, enthusiasm and cultural fit.”

Let’s take a look at the five most common lies employers find on resumes.

1. Embellished skill sets

George: Steinbrenner wants everyone in the front office to give a lecture in their area of business expertise.

Jerry: Well what makes them think you’re a risk management expert?

George: I guess it’s on my resume.

Trying to impress the hiring manager with skills you don’t really have can be embarrassing when the truth comes out, and the CareerBuilder survey reveals the truth about skills is often discovered. Sixty-two percent of employers found embellished skill sets on resumes. Perhaps the most “creative” skill was an applicant who claimed to be fluent in two languages — one of which was pig Latin.

If you feel the need to lie about your skill set, it may be time to acquire some new skills. Education and certification programs are located across the country that can help you stand out from the crowd. While many programs require money, free classes do exist if you look hard enough — from learning a new language to learning how to manage a project. Remember, the best time to acquire skills is before you absolutely need them. Trying to find a job and learning new skills to appeal to potential employers can be daunting.

2. Embellished responsibilities

Having impressive job responsibilities help you feel important. If you were important to your old company, maybe a hiring manager will feel like he needs you. But if you don’t have noteworthy responsibilities on your resume, you shouldn’t simply take the easy route and lie about your qualifications. CareerBuilder finds that 54% of employers discovered embellished responsibilities on resumes.

Instead, employers said they really wanted the following when looking for attractive job candidates and resumes:

  • A resume that is customized for their open position: 61%
  • A resume that is accompanied by a cover letter: 49%
  • A resume that is addressed to the hiring manager or recruiter by name: 26%
  • A resume that includes links to the applicant’s online portfolio, blog, or website: 21%

3. Dates of employment

Knowing when you worked at your previous job is an important detail that helps show hiring managers your experience level. It may also help show them how honest or detail-oriented you are. Thirty-nine percent of employers have found incorrect dates of employment on resumes. Some of these may not be bold-face lies, but having anything incorrect on your resume is a strike in the eyes of a hiring manager.

The worst offenders in the survey included an applicant whose job history had him in three different companies and three different cities simultaneously. Meanwhile, another applicant for a driver position claimed to have 10 years of experience but only had a driver’s license for four years.

4. Job titles

Nothing can convey importance like a job title, but that still doesn’t mean you should embellish your role at a previous employer. A hiring manager can easily check with your references and find out if you are lying. Thirty-one percent of employers found lies on resumes about job titles. The difference between what you believe and reality can be significant. For example, one applicant simply claimed to have worked in a jail. The truth? The applicant was really there to serve time.

5. Academic degrees

Having a college degree was once seen as a ticket to the middle class and more. Now, it’s practically a requirement just to get a foot in the corporate door. If you don’t have a degree, it’s not as easy as making up your own college. At least one hiring manager in the CareerBuilder survey said an applicant claimed to have attended a college that didn’t even exist. Overall, 28% of employers have caught a resume lie about academic degrees.

Credit : cheatsheet.com

Interviews are difficult enough without attempting to answer the question of what your desired salary is. Many interviewers won’t ask this question during the first interview, but some will, so you need to be prepared. It’s a tricky question to answer because you don’t want to underestimate your own worth, but you also might want to avoid being taken out of the running if you request too much. Once you get to the negotiation part of the interview process, there are several ways you can attempt to negotiate a higher salary. However, in order to get to that point, you may need to answer the question first. Your answer may depend on where you are in the interview process, but you should be ready to answer in any situation.

Consider the context

If you see a question about salary on an actual application, you may need to answer it; otherwise you will simply leave the spot blank. You can go ahead and leave it blank if it isn’t required, but if it is, consider these options from CareerRealism: You can answer $0, you can answered a desired salary based on your market research, or you can answer a range (this is probably the best option if the form allows you to enter it).

If you are asked about your salary during an interview, then you will have to answer the question. You want to avoid undervaluing your worth, but you also don’t want to ask for an unreasonable amount. Some companies will have a set salary that they are going to offer. If the interviewer tells you this ahead of time over the phone, or during your first interview, then you should respect that number. If you are uncomfortable with the amount, then you may need to look for a different job.

Of course, there’s always a chance that they are simply checking to see how little you would work for, but if a hiring professional is working with a set salary offer that you can’t accept, you will waste their time as well as your own if you string them along.

Avoid the salary question if possible

You can try to move away from the question by asking for more specifics of the job requirements. You could also ask about the benefits package, and take that into consideration when it comes to your desired salary. It also might help to give a range because that way the interviewer will know if they can afford to hire you, but you won’t be locked into a specific number that you might regret later.

You can also try to turn the question around by asking the interviewer if they have a range in mind. They may answer you outright, or they may bring the question back to you. According to PayScale, you shouldn’t give the first number, and the answer to this question is almost always to avoid answering it if possible. You can also respond by saying that you are looking for a good fit, and that you are confident that their pay is comparable to the rest of the market.

It’s also important that you complete research about the market for your field. Sites like Salary.com and Glassdoor can be a great way to help you determine your current worth. Knowing how much your skills and education are worth can also be a strong negotiating tool.

How to answer it if necessary

In the end, you may have to answer the salary question or risk seeming difficult to work with. However, if you can turn the question around and avoid answering it, usually your best bet is to try to do so. The exception is that if you really will only accept a job for a specific salary, you might as well tell the interviewer.

At some point you will have to answer the salary question, but if you can avoid answering until you are further through the interview process (ideally at the end after the company gives you an offer) you will probably be in a better place for negotiating the salary you want because you will be sure the company wants you to work for them.

Interview prep 101 dictates that you should have your elevator pitch ready, a few stories polished, and a good sense of what you have to offer. So, how do you get there? Lots of practice, ideally aloud.

To help you better prepare for your next interview, here are 30 behavioral interview questions sorted by topic (in addition to 31 common interview questions here) that you can practice.

Not sure how to answer these questions? Here’s a quick guide on how to craft job-landing responses.

Teamwork

For questions like these, you want a story that illustrates your ability to work with others under challenging circumstances. Think team conflict, difficult project constraints, or clashing personalities.

  1. Talk about a time when you had to work closely with someone whose personality was very different from yours.
  2. Give me an example of a time you faced a conflict while working on a team. How did you handle that?
  3. Describe a time when you struggled to build a relationship with someone important. How did you eventually overcome that?
  4. We all make mistakes we wish we could take back. Tell me about a time you wish you’d handled a situation differently with a colleague.
  5. Tell me about a time you needed to get information from someone who wasn’t very responsive. What did you do?

Client-Facing Skills

If the role you’re interviewing for works with clients, definitely be ready for one of these. Find an example of a time where you successfully represented your company or team and delivered exceptional customer service.

  1. Describe a time when it was especially important to make a good impression on a client. How did you go about doing so?
  2. Give me an example of a time when you did not meet a client’s expectation. What happened, and how did you attempt to rectify the situation?
  3. Tell me about a time when you made sure a customer was pleased with your service.
  4. Describe a time when you had to interact with a difficult client. What was the situation, and how did you handle it?
  5. When you’re working with a large number of customers, it’s tricky to deliver excellent service to them all. How do you go about prioritizing your customers’ needs?

Ability to Adapt

Times of turmoil are finally good for something! Think of a recent work crisis you successfully navigated. Even if your navigation didn’t feel successful at the time, find a lesson or silver lining you took from the situation.

  1. Tell me about a time you were under a lot of pressure. What was going on, and how did you get through it?
  2. Describe a time when your team or company was undergoing some change. How did that impact you, and how did you adapt?
  3. Tell me about the first job you’ve ever had. What did you do to learn the ropes?
  4. Give me an example of a time when you had to think on your feet in order to delicately extricate yourself from a difficult or awkward situation.
  5. Tell me about a time you failed. How did you deal with this situation?

Time Management Skills

In other words, get ready to talk about a time you juggled multiple responsibilities, organized it all (perfectly), and completed everything before the deadline.

  1. Tell me about a time you had to be very strategic in order to meet all your top priorities.
  2. Describe a long-term project that you managed. How did you keep everything moving along in a timely manner?
  3. Sometimes it’s just not possible to get everything on your to-do list done. Tell me about a time your responsibilities got a little overwhelming. What did you do?
  4. Tell me about a time you set a goal for yourself. How did you go about ensuring that you would meet your objective?
  5. Give me an example of a time you managed numerous responsibilities. How did you handle that?

Communication Skills

You probably won’t have any trouble thinking of a story for communication questions, since it’s not only part of most jobs; it’s part of everyday life. However, the thing to remember here is to also talk about your thought process or preparation.

  1. Give me an example of a time when you were able to successfully persuade someone to see things your way at work.
  2. Describe a time when you were the resident technical expert. What did you do to make sure everyone was able to understand you?
  3. Tell me about a time when you had to rely on written communication to get your ideas across to your team.
  4. Give me an example of a time when you had to explain something fairly complex to a frustrated client. How did you handle this delicate situation?
  5. Tell me about a successful presentation you gave and why you think it was a hit.

Motivation and Values

A lot of seemingly random questions are actually attempts to learn more about what motivates you. Your response would ideally address this directly even if the question wasn’t explicit about it.

  1. Tell me about your proudest professional accomplishment.
  2. Describe a time when you saw some problem and took the initiative to correct it rather than waiting for someone else to do it.
  3. Tell me about a time when you worked under close supervision or extremely loose supervision. How did you handle that?
  4. Give me an example of a time you were able to be creative with your work. What was exciting or difficult about it?
  5. Tell me about a time you were dissatisfied in your work. What could have been done to make it better?

Credit : themuse.com

If you’re thinking about making a big career change, you’re not alone. More and more people are making at least one big shift during their professional life, and they’re doing it successfully. Chances are, you already know that you need to tailor your resume, learn how to tell your career story, and explain your transition in a compelling way. So you’re good to go, right?

Not necessarily. Although there are plenty of resources out there to help you make the shift, there are still some not-so-obvious, yet common mistakes that can trap you if you aren’t aware of them. Beyond the challenge of telling your story, individuals making this move often fumble in unexpected ways that can stall progress and leave them feeling like the whole transition was a terrible idea.

Here’s what not to do.

1. Going it Alone

It’s scary to change careers, partly because fear of failure is real. This fear can make it nerve-wracking to tell your friends, family, and network about your plans. You figure you’ll announce it when you succeed. Part of this instinct is a result of how social media shapes our perceptions. Seeing the best of everyone’s lives online can make it hard to admit when something in your own life isn’t going how you anticipated. It’s easier to tell a story of success rather than ask for help in the process.

But if you want to break into a new industry, the people you already know are where you need to start. They’re very often your best possible assets. Evidence suggests that even those long-lost Facebook acquaintances that you aren’t close with might just be your ticket to a new path. Social media is not just for vacation selfies and political rants; it’s a powerful tool that you can use to get a head start on your search. Tell your friends—IRL and digital—about the change you want to make, and you may be surprised with a connection you never thought about. If you have connections from college, mentors from a past job, a distant cousin, reach out. Don’t wait until you get frustrated by the process—connect early to avoid feeling helpless or lost.

2. Avoiding Big Questions

Major life decisions deserve introspection, but if you can believe it, there’s a right way and a wrong way to go about this seemingly straightforward exercise. I’ve seen too many career changers think about what they want to leave behind, rather than what they want to move toward—and why. If you’re in a job that you hate, and you want to get out as fast as possible, you might not be asking yourself the necessary questions about your career move. Are you trying to use a different skill set? Make a bigger impact in your community? Feel more challenged?

Think hard about why you want to shift from marketing to finance, or from sales to product management. Understand why you want to get your MBA. If you want to be successful in a new career, you need to know why you want to be there. It’s OK if you can’t think 10 years into the future, but try to think about the next three to five. How will this career transition help you grow, better your life, or set you up for your future goals? Until you can answer these kinds of questions, any satisfaction you get from escaping your current job will likely be temporary.

3. Getting Impatient

The job search takes time, and if you’ve done your introspective work and finally made the decision to switch careers, you may begin to feel frustrated by all that you still have to do. You want that new track ASAP, but the reality of a career change is that it’s rarely a speedy process. Unlike moving to a new role in the industry you have experience in, the transitional move is often complicated. In fact, you may have to consider a side gig to get your foot in the door. An internship is another possibility. If you’re not ready and aware of the commitment involved, you may feel like giving up before you even really get started.

One of the best ways to avoid burnout is to start with a realistic step-by-step plan for your career change. Working with a friend, on your own, or with career coach, give yourself a minimum of six months (be prepared for it to take twice as long though) to research, polish, and tweak your documents and narrative, network, get industry practice, and apply to jobs. If you find something sooner, great! But do yourself a favor and take the pressure off of making the transition with speed.

4. Applying to the Wrong Jobs

So you’ve informed your network (and continually worked to build and strengthen it), sought and gained introspection, and planned out the next several months. There’s still one more common yet not quite obvious mistake I’ve seen time and time again: choosing the wrong roles. Either you become so narrowly focused on the one title/job/role you want and only apply to the (very few) jobs that fit your preconceived notion without exploring new opportunities, or you start applying for everything in the new field with little attention paid to whether or not it’s even a right fit for you. Both usually result in a lot of anxiety.

As with most things, striking a balance is key here. No job is a perfect reflection of its description, and you may pass up a really interesting opportunity if you’re only focusing on a few keywords. Career changing is a journey, and you should be ready to take on some unexpected challenges in whatever new role you find. Don’t automatically pass up that marketing role at the boutique firm just because it also involves some customer service or budget management.

You may find that you have a knack for wearing multiple hats and like the variety. But if you find a marketing role at a sporting goods company when you’re an indoorsy bookworm, you might want to think twice before just hitting send on the application. So before you hit “pass” or “apply” on any job, take the time to really read the description, learn about the company, and see if you can picture yourself there. Then you’ll be able to make an informed decision.

Whether you’re changing your track after only a few years, or after 25, keep in mind that you have the skills and the savvy to be successful in your new field. Avoiding career-changing mistakes will save you from burnout and help you get to where you want to be.

Credit : themuse.com

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