It’s with this in mind that we announce the following vacancies based at Siginon Aviation, JKIA – Nairobi.
Key Account Manager, Airline Coordination

1 Position

Job Purpose: Reporting to the Exports Manager, the job holder will be responsible for planning, organizing, coordinating and managing activities of ramp operations through team leaders and front line employees for dedicated customers.
Responsibilities:

Deliver superior service to customer airlines according to airline service level agreements (SLA’s).
Effective coordination of turnaround activities with ramp handling agents.
Reviews activities, cost operations and forecast data to ensure progression toward station/corporate goals and objectives.
Daily operational tracking of performance, taking immediate action to correct any shortfalls.
Administer organizational polices and provide accountable oversight of all the duties and responsibilities.
Develops, reviews, updates and implements operational and financial performance and new business developments.
Provide leadership through effective communications, coaching and positive recognition.
Provide leadership for problem resolution to facilitate improved performance metrics.
Hold the team accountable for timely and effectively handling of all employee related issues, focusing on improved performance and professional documentation.
Ensure station compliance with all airport regulations including the posting of all Government required documents.
Ensure clear and effective communication between the administrative office, safety/security departments.
Ensure optimization of equipment, effective service delivery and cost reduction.
Timely response to issues raised by customer airlines.
Ensure all non-compliance reported are closed within the time frame provided, action which should include identifying the root causes and the area of failure.
Ensure safety and security of cargo operations is in compliance with relevant legislative/industry requirements.
Follow up on revenue collection through proper accounting for services rendered to enhance revenues.

Education, Professional Qualifications & Work Experience

University degree or relevant industry qualifications.
Minimum of 5 years of leadership experience in aviation.
Previous airline ramp coordination experience is required.
Customer service and ground handling experience in the airline industry.
Trainings in aviation i.e. Cargo regulations, safety and local emergencies procedures.

Skills & Competencies

High Level of integrity.
Highly analytical and innovative.
Excellent Teamwork/Collaboration ability.
Excellent communication and interpersonal skills.
Excellent Planning and Organizing/Work Management Skills.

Senior Supervisors

2 Positions

Job Purpose: Reporting to the Key Account Manager, the job holder will be responsible for ensuring cost effective, safe, secure handling and storage of imports/exports/transit cargo in order to ensure compliance with regulatory requirements, industry standards and customer airline requirements.

Responsibilities:

Ensure safety and security of cargo operations is in compliance with relevant legislative/industry requirements.
Ensure a healthy working environment in accordance with relevant industry and legislative requirements for personnel working in cargo operations.
Ensure conformity with all regulatory requirements, organization standards and local procedures as well as requirements of customer airlines.
Safe and secure handling and storage of cargo to comply with Service Level Agreements and customer expectations.

Cost effective deployment of resources to maximize productivity.
Accurate and timely communications in compliance with Service level agreements and customer expectations.
Integrity and accuracy of manual and computerized systems data to ensure effective administration.
Timely preparation of reports for management planning and control.

Education, Professional Qualifications & Work experience

University degree or relevant industry qualifications.
Minimum of 2 years work experience in a supervisory position.
Experience in managing a ware house.
Trainings in aviation i.e. Cargo regulations, safety and local emergencies procedures.

Skills & Competencies

High Level of integrity.
Self-motivated and result oriented.
Proficiency in use of computer applications.
Excellent communication and interpersonal skills.

Operations Agents

7 Positions

Job Purpose: Reporting to the Senior Supervisor, the job holder will be responsible for ensuring efficient and effective customer focused cargo handling in compliance with regulatory requirements, industry standards and customer airline requirements.

Responsibilities:

Ensure safety and security of cargo operations is in compliance with relevant legislative/industry requirements.
Ensure a healthy working environment in accordance with relevant industry and legislative requirements for personnel working in cargo operations.
Ensure conformity with all regulatory requirements, organization standards and local procedures as well as requirements of customer airlines.
Safe and secure handling and storage of cargo to comply with Service Level Agreements and customer expectations.
Cost effective deployment of resources to maximize productivity.
Accurate and timely communications in compliance with Service level agreements and customer expectations.
Integrity and accuracy of manual and computerized systems data to ensure effective administration.
Timely preparation of reports for management planning and control.

Education, Professional Qualifications & Work Experience

KCSE Mean C –.
College Diploma preferably in Air Cargo Services.
Specialized trainings in cargo handling and aviation security awareness will be an added advantage.

Skills & Competencies

High Level of integrity.
Self-motivated and result oriented.
Proficiency in use of computer applications.
Excellent communication and interpersonal skills.

Drivers

2 Positions

Job Purpose: Reporting to the Senior Supervisor, the job holder will be responsible for operating ground support equipment safely in compliance with regulatory requirements, industry standards and customer airline requirements.

Responsibilities:

Operate handling equipment to support the needs of the business.
Ensure the serviceability of equipment prior to and after use to ensure safety.
Maintain required levels of certification/licensing to ensure safe and effective use of equipment.
Ensure safety and security of cargo operations is in compliance with relevant legislative/industry requirements.
Ensure a healthy working environment in accordance with relevant industry and legislative requirements for personnel working in cargo operations.
Ensure conformity with all regulatory requirements, organization standards and local procedures as well as requirements of customer airlines

Education, Professional Qualifications & Work experience

KCSE Mean C –.
Valid driving license categories BCDE.
Appropriate experience/certification to operate GSE.
Minimum 3 years accident – free driving.
Valid certificate of good conduct.

Skills & Competencies

Team player.
High Level of integrity.
Self-motivated and result oriented.
Good communication and interpersonal skills.
Pleasant personality/presentable appearance.

If you believe your experience, competencies and qualifications match the job and role specifications described; send your application and detailed CV (with details of at least 3 referees and MUST indicate your current salary on your application) to reach us on or before Friday 15th July 2016 by email to: [email protected]