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Apply Now: Project Officer & Finance Manager Job at Save the Children

Posted by | May 3, 2016 | careers

Job Description

Save the Children is an organization for talented people with different backgrounds and perspectives. We are proud that our people are representative of the children we work with and we thrive on our diversity.

We are an equal opportunity organization dedicated to our core values of Accountability, Ambition, Collaboration, Creativity and Integrity.

Our culture is embedded in these values, along with a strong commitment to our Child Safeguarding Protocol, ensuring that all representatives of Save the Children demonstrate the highest standards of behaviour towards children both in their private and professional lives.

Save the Children Eastern and Southern Africa Regional Office is looking to recruit for the following positions:

 

(i) Roving Regional Finance Manager

Click Here to Read Details

(ii) Regional Operations Project Officer

 

 

How to Apply

Follow the Links Above

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Customer Care Jobs Jobs at Speed Capital 2016

Posted by | May 3, 2016 | careers

Job Description

Customer Care Officer Job at Speed Capital, Kenya

Customer Care Officer – Through teamwork will effectively handle customers and guests’ reception & office administration in order to ensure all queries are well handled and customer satisfaction met while ensuring maximum support to the branch teams.

Customer Care Officer Job Key Duties

  • Understanding the company’s products and be able to articulate correct information to customers.
  • Attracts potential customers by answering to product and service questions; suggesting information about other products and services.
  • Use telephone to reach out to customers.
  • Answer questions about products features.
  • Escalate all customer complaints and problems to relevant department.
  • Inform customer of deals and promotions.
  • Work with Customer Service Manager to ensure high quality service is being delivered.
  • Compile branch level reports on overall customer satisfaction.
  • Ensure cleanliness is maintained in the branch and tea served for the branch staff.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Coordinates proper correspondences and operational support for branch staff with head office.
  • Other duties as may be assigned by management from time to time.

Minimum qualification and experience for Customer Care Officer Job

  • Diploma/Certificate in business/credit management/marketing/customer service/sales or related field.
  • Lending and relationship management experience in the microfinance industry.
  • At least two (2) years’ experience in office administration or customer service.
  • Clear accent with good command of English & Kiswahili
  • Energetic with a passion for customer service
  • Ability to work under pressure with little supervision
  • Good Communication and interpersonal skills
  • Knowledge of customer service and practices

 

How to Apply

  • If you meet the above requirements, please apply in confidence to [email protected] indicating your current and expected remuneration. Deadline for application is 8th May, 2016.

 

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Latest HR Consultant Jobs Kenya 2016

Posted by | May 3, 2016 | careers

Human Resource Consultant Job at DPC Recruitment, Kenya

A Human Resource Consultancy firm is looking to recruit a Human Resource Consultant. The overall role of the Human Resource Consultant will be to provide day to day human resource services and support in the areas of recruitment and human resource consulting per the clients’ requirements and also perform day to day administrative tasks.

The Human Resource Consultant will be reporting to the Managing Director and the Operations and Client Services Manager.

The Human Resource Consultant must have previously worked in a human resource consultancy agency and will specifically be responsible for:

HR Consultant Job Responsibilities

Recruitment projects

  • Sourcing for recruitment projects;
  • Meeting with clients to understand their recruitment needs;
  • Drafting engagement letters;
  • Creating job adverts and ensuring they are sent out using various media;
  • Shortlisting candidates as per the minimum requirements set out in the job descriptions;
  • Identifying and contacting candidates for first selection interviews;
  • Conducting first selection interviews;
  • Drafting and presenting recruitment reports;
  • Liaising with clients on selection of candidates to be interviewed and ensuring second interviews with the client are scheduled and subsequently conducted;
  • Scheduling psychometric assessments (if applicable);
  • Following up with clients for final selection of candidate(s);
  • Conducting reference checks on candidates;

Human Resource Consulting Projects

  • Sourcing for human resource consultancy projects;
  • Liaising with various clients to understand their organisational needs;
  • Carrying out organisational reviews, design and development for various clients;
  • Performing job analysis, job evaluations;
  • Undertaking salary surveys;
  • Carrying out skills gap analysis;
  • Developing performance management systems;
  • Developing human resource policies and procedures;
  • Planning and on occasion delivering training as is requested by the clients;

Office Administration

  • Responding to Request for Proposals, Expressions of Interest;
  • Drafting client contracts;
  • Updating and filing personnel files;
  • Processing payroll on generating payslips for both internal and ousourced staff;
  • Generating invoices, sales receipts, account statements for clients;
  • Following up on outstanding payments;
  • Receiving invoices and subsequently preparing monthly payments;
  • Remitting statutory payments;
  • Managing petty cash;
  • Renewing of business licenses, memberships and insurance; and
  • Responding to general enquires.

The successful candidate should have the following qualifications:

Qualification for HR Consultant Job

  • Bachelors degree in Human Resource Management or relevant field;
  • Three (3) – five (5) years experience in a similar capacity;
  • Experience in managing human resource issues for a companies with complex and growing human resource needs;
  • Experience working in a customer focused HR function;
  • Be a member of the Institute of Human Resource Management (IHRM) or any other recognized professional HR body;
  • Possess knowledge and experience of relevant labour laws;
  • Possess strong personal customer service orientation;
  • Possess excellent verbal and written communication skills;

 

How to Apply

  • Please apply for the position by sending applications to [email protected]. Only qualified candidates shall be contacted

 

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