Key Responsibilities

The role holder will be responsible for driving production of retail life insurance business with the overall objective of growing Alternative Channels profitably.

Duties and Responsibilities

• Bancassurance Channel
• Promote Sales of Ordinary Life Insurance Products to Customers in Banks, Saccos and Micro-Finance institutions.
• Establish, develop and maintain New Partnerships with Banks, Saccos and Micro-Finance Institutions.
• Establish, develop and maintain positive business and Customer relationships.
• Deliver the agreed upon sales targets and outcomes within agreed timelines.
• Analyze the territory/market’s potential, track sales and status reports.

Independent Agents Channel

• Recruit regional coordinators to ensure consistent ordinary life business acquisition.
• Ensure all regions are actively supported through adequate IFA’s as per the agreed parameters.
• Support regional coordinators to achieve maximum productivity.
• Open and maintain market relationships to support regional coordinators and IFA’s in respective Regions.
• Grow ordinary life business in respective regions through active recruitment, retention and motivation of IFA’s.
• Maintain recommended 90% persistency level at all times
• Identify new opportunities for growth in order to drive ongoing sales.
• Coordinate the product training to ensure the regional coordinators and IFA’s are adequately trained.
• Co-ordinate any marketing campaigns to promote business growth
• Provide market feedback to ensure quality service and underwriting standards are maintained.
• Regularly conduct market survey aimed at collecting market intelligence.
• Liaising with business support functions to follow up on client queries and complaints resolution.
• Preparing weekly and monthly reports for both channels as required and submit to the Head of Ordinary Life

Qualifications and Skills

• Business related Degree.
• Professional qualification in Insurance or Marketing.
• At least 3 years’ experience in life insurance sales related role at supervisory level.
• Attention to detail.
• Self-starter who is well organized.
• Extensive knowledge of Microsoft Office especially MS excel and MS word.