Key Responsibilities

• Develop and execute a comprehensive business development and sales & marketing strategies.
• Conduct market research, competitor analysis and increase brand awareness.
• Manage the hotel operations, budgets/expenses and monitor sales and profits.
• Handling maintenance issues, equipment and renovations.
• Lead generation and identifying new opportunities.
• Liaise with external parties and reviewing service contracts with them i.e., suppliers, travel agencies and event/conference planners.
• Ensure the hotels products and services are of quality standards.
• Inspect facilities regularly and ensuring compliance with licensing laws, health & safety standards.

Qualifications

• Must have a bachelor’s degree in hospitality management or relevant field.
• Must have at least 4 years of experience in hotel management.
• Must have at least 2 years of experience in Sales and Marketing.
• Great attention to detail, strong leadership, and communication skills.
• Excellent customer service skills as well as have a business mindset.
• Skilled in decision-making, problem-solving, planning and organizing.
• Reliable with an ability to multi-task and work well under pressure.
• Knowledge of hotel management software.