Key Responsibilities

• Handle administrative tasks including document management, data entry, and preparing reports
•  Act as the first point of contact for external enquiries via email and telephone, directing them to the appropriate department or individual
•  Manage appointments and schedules for staff and residents, including organizing meetings and coordinating events
•  Maintain accurate records of residents, including personal information, health records, and medication schedules, ensuring confidentiality and compliance with GDPR
•  Process invoices, manage billing, and assist with payroll preparation
•  Liaise with suppliers, order supplies, and manage inventory for the care home
•  Support the on-site management team with HR duties, including recruitment, onboarding, and maintaining staff records
•  Support the on-site management team with maintenance schedules and maintenance related issues
•  Learn about the regulatory environment and support the team with maintaining regulatory compliance
•  Coordinate with IT support to resolve any technical issues affecting remote work or the operation of the care home
•  Participate in regular virtual meetings with the care home management team to provide updates and receive instructions

Skill & Experience

•  Proven experience in an administrative role, preferably within the healthcare sector at least 2 years.
•  Strong organizational and time management skills, with the ability to prioritize tasks efficiently
•  Excellent communication skills, both written and verbal
•  Proficiency in use of computers and cloud software
•  A compassionate and patient-centric approach, with respect for the confidentiality and sensitivity required in healthcare
•  Ability to work independently with minimal supervision and as part of a remote team.
•  Relevant qualifications in Business Administration or Healthcare Management are desirable
• Must be willing to work UK hours (2 – 3 hours behind Kenya time)