Duties and Responsibilities

• Provide advice and answers to personnel on routine cases for HR services such as contracts, benefits, entitlements and remuneration.
• Responsible for coordinating the onboarding of new hires and scheduling routine check-ins.
• Ensure consistent application of HR policies and practices in the region while considering local compliance requirements.
• Source and vet outside counsel vendors when needed.
• Manage and mitigate HR-related legal risks.
• Ensure competitive compensation structures and benefits programs comply with the labour law.
• Support the business expansion team in expanding the business within the region.
• Assist in guiding sensitive matters, including grievances, potential violations in the code of conduct, harassment, abuse, workplace disputes, complex employee relations matters, etc.
• Provide technical inputs into and organize straightforward components of regional personnel realignment exercises, including job fairs, to ensure timely competency elaboration, sourcing, selection, placement of required talent and transitions, and due process.
• Oversee for full life cycle in-country recruitment of job vacancies, including drafting job advertisements, posting jobs, screening candidates for minimum qualifications, ensuring compliance with labor laws, coordinating testing and interviews, performing background checks, sharing information about compensation and benefits and ensuring the recruitment file is complete.
• Maintain country-specific Employee Handbook, including tracking amendments.
• Maintain accurate and complete personnel files, updating checklist and HR data as necessary.
• Track employee probation periods, advise on upcoming probation end dates, and maintain confidentiality of employee personal data.
• Manage employee leave; responding to requests for leave balances, advising staff on the procedures for taking leave, following up on required documentation for taking leave or returning from leave, maintaining an accurate record of all leave, ensuring the leave trackers are updated monthly and ensuring leave carryover balances are communicated at the end of each calendar year.
• Prepare a Public Holiday calendar and send out notifications.
• Liaise with all government agencies for statutory remittances.
• Prepare the monthly Payroll for review by drafting a memo that documents all the employee changes in the month (new hires, terminations, maternity leave etc.) with appropriate documentation (contract amendments etc.
• Ensure documentation for all actions are in the personnel files.
• Prepare final pay statement for terminating staff, ensuring accuracy and compliance with policy.
• Reconcile the payroll with the previous month to ensure accuracy.
• Oversee employee mobility matters in-country.

Key requirements, skills and qualifications

• Bachelor’s degree in human resource management or business degree focusing on Human Resource Management.
• At least 3 to 5 years of experience working in an HR Outsourcing Firm.
• In-country payroll expertise is a must.
• In-depth knowledge of HR principles, functions, methods, and best practices Must be well conversant with the labour laws and ethical HR practices.
• Completed CHRP -K professional course or relevant HR certification is necessary.
• Proficiency in Microsoft Excel, Microsoft Word, Outlook, and PowerPoint.
• Good oral and written communication skills-
• Flexibility – Be open to change and new information.