Our client is only successful if they have excellent field agents and it will be the People Operations Associate who recruits these agents. In 2024, they are expanding their educational operations. They expect to have approximately 260 field agents, of which they will need to recruit about 120 new agents this year. The ideal People Operations Associate candidate will be an HR professional with prior experience in working with large-scale operations and a passion for developing a superior field agent team.

Responsibilities:

• The primary responsibility for this position will be to recruit great field agents: our company has an ongoing need to find and hire new field agents. It will be the People Operations Associate’s responsibility to meet our targets for recruiting new field agents every six to eight weeks.
• Improve field agent hiring: Work with the people operations manager to improve the efficiency of the process for hiring field agents while continuously advancing the quality of our recruits.
• Implement HR strategies: Support the company’s growth and success at our Kenyan office by carrying out our HR strategies.
• Assist with employee onboarding: Support the People Operations Manager with new employee onboarding and orientation, to ensure new hires have a positive and engaging experience.
• Build current employee skills: Assist with employee training programs.
• Additional duties: Carry out other tasks assigned by the People Operations Manager, such as supporting other departments in carrying out urgent tasks.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• Minimum of 1 year of experience in HR recruiting.
• Excellent leadership, interpersonal, and communication skills
• Ability to work effectively with people at all levels of the organization
• Strong project management and problem-solving skills
• Ability to work in a fast-paced and dynamic environment
• Ability to work independently and as part of a team
• Ability to travel semi-frequently, up to 12 weeks per year
• High level of integrity
• English proficiency with 100% fluency; additional language skills are welcomed
• Experience in the social enterprise sector in Sub-Saharan Africa is welcomed
• Knowledge of Kenyan HR laws, regulations, and best practices welcomed