The world is rapidly changing and the job market is no exception, with the future of work becoming increasingly dependent on digital skills. Unfortunately, young people are struggling to keep up and are three times more likely to be unemployed compared to other age groups, leading to long-lasting impacts on their careers and financial stability.

Responsibilities

Project Planning and Execution:

• Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
• Develop full-scale project plans and associated communications documents.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Liaise with project stakeholders on an ongoing basis.
• Estimate the resources and participants needed to achieve project goals.
• Draft and submit budget proposals and recommend subsequent budget changes where necessary.

Team Management:

• Identify and manage project dependencies and critical path.
• Plan and schedule project timelines and milestones using appropriate tools
• Track project milestones and deliverables
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
• Coach, motivate, and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.

Quality Assurance:

• Define project success criteria and disseminate them to involved parties throughout the project life cycle.
• Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements.
• Develop best practices and tools for project execution and management.

Risk Management:

• Identify and resolve issues and conflicts within the project team.
• Identify and manage project risks.

New Project Planning and Execution

• After a new project has been created, the PM will need to create the kick-off deck with the help of the engineering team and the contract scope of work.
• Schedule and book both the internal and external kickoff meetings.

Project and Engineer Coordination:

• Ensure the timely arrival of engineers to customer facing calls.
• Coordinate with the customer and book weekly calls and ad hoc meetingsCoordinate with the customer and book weekly calls and ad hoc meetingsCoordinate with the customer and book weekly calls and ad hoc meetings
• Take notes on all customer calls and clearly communicate any takeaways or deliverables with owners of each takeaway stated.
• Confirm weekly deliverables are complete the day before the next customer call.
• Send reminders before project meetings to ensure participation

Zoho Project Build and Task Assignments:

• Converting the contractual project deliverables into task lists and tasks in Project.
• Assigning tasks to each of the responsible parties as owners of the task responsible for completing the stated work.

Engineer Evaluation:

• At the conclusion of every project, a survey is sent from Zoho to the assigned PM for them to rate and evaluate the engineer.

Requirements:

• Bachelor’s Degree in Business Administration/Management/Project Management or a relevant Field.
• Hands-on work experience in project management is required with a minimum of 5 years’ managing projects, leading teams, and handling budgets is highly valuable
• Proficiency with project management software (e.g., Microsoft Project, Asana, Jira) and knowledge of project management methodologies (e.g. Agile, Waterfall)
• Strong leadership, communication, problem-solving, and organizational skills.
• Project Management Certification, PMP (Project Management Professional) or CAPM (Certified Associate in Project Management) is an added advantage.