The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965.

SALES REPRESENTATIVES (REF: SR/04/24)

JOB PURPOSE

To recruit members for the Society and present, promote and sell products/services using sound arguments to existing and prospective customers.

Reporting to: Business Development Manager

Main Duties and Responsibilities

• Recruit new members to the Sacco.
• Ensuring the recruited member accounts are fully funded and active.
• Achieving the set individual targets in terms of numbers and values.
• Supporting the organization and participating in sales and marketing events
• Assist in Disseminating relevant savings, loans, and services information to the Sacco members.
• Cross-selling products/services to existing and potential members.
• Assist in identifying new sales, sales prospects and follow up on new leads and referrals resulting from field activity.
• Assisting in marketing research and segmentation.
• Participating in various outreach events such as member education, among others.
• Submitting periodic sales reports in the prescribed manner.
• Carrying out sales activation drives.
• Establishing and maintaining sound member relationships.
• Ensuring compliance with necessary due diligence and the Sacco Know Your Customer (KYC) policies.
• Drive demand for the Sacco’s product portfolio.
• Keep a keen eye on market trends and the competition.
• Preparing sales reports on weekly, monthly, quarterly basis for analysis by the supervisor.
• Assist in implementation of sales, marketing and business growth strategies.
• Assist in preparation of presentations for prospective customers.
• Visit clients to get complaints/comments and handling complaints at the field level.
• Any other lawful duties that may be assigned from time to time.

Qualifications & Experience

• Diploma in Co-operative Management, Business Administration, Marketing, or its equivalent qualification.
• A bachelor’s degree in Cooperative management or its equivalent is an added advantage.
• Minimum 1-year relevant experience and in a in a similar position.